Why is it important that staff receive training on data breach and security best practices?
Staff training is critical to maintaining security within our firm. It’s important that staff be apprised of fishing techniques and other common techniques that are used like social engineering to try to gain entry to our clients’ data. We work with our staff continuously to make sure that they’re aware of these and they bring them to our attention. If they feel that something’s out of place, it’s always better to ask a question than to let sensitive information fall through the cracks. We also work with our clients and keep them informed to similar issues and make sure that they’re protecting the communications that they send to us as well.